I’m passionate about what I do and always learning. I don’t claim to know everything, but I share what’s worked (or hasn’t) for me. My blog is a space for helpful insights—sometimes little-known tips that make our work easier. I encourage you to read, learn, and enjoy! Just a heads-up: my posts reflect my perspective and aren’t a substitute for legal advice.
Blog
What Could Richie From The Bear Teach Us About Hospitality and City Hall?
If you’ve watched The Bear, you know Richie isn’t exactly the person you’d expect to become passionate about hospitality. He’s rough around the edges, resistant to change, and not always convinced that the little things matter.
So what does Richie have to do with municipal government?
Quite a bit, actually.
We may not be serving dinner in a fine restaurant, but every permit counter, inspection, phone call, complaint, and public meeting gives us the same opportunity…where hospitality and municipal service meet.
Preparing Your Team for Crisis Management
In today's fast-paced and unpredictable world, teams need to be equipped with the tools to manage any crisis. Responding effectively is crucial for the success and sustainability of any team.
Winter Dehydration: A Silent Threat to Workplace Productivity
When the temperatures drop, and the days grow shorter, many of us focus on staying warm and avoiding winter illnesses. However, one often-overlooked health concern during the colder months is dehydration. While dehydration is commonly associated with hot summer days, it can be just as prevalent in the winter
As we wind down 2024
In today's fast-paced and unpredictable world, teams need to be equipped with the tools to manage any crisis. Responding effectively is crucial for the success and sustainability of any team.
Forging Ahead: Strategies for Building a Crisis-Ready Team
In today's fast-paced and unpredictable world, teams need to be equipped with the tools to manage any crisis. Responding effectively is crucial for the success and sustainability of any team.