In today's diverse workplace, effective communication across generations is essential for fostering collaboration, understanding, and productivity. This course provides participants with the skills and strategies necessary to navigate the complexities of multi-generational communication successfully.

Participants will explore the unique characteristics, values, and communication styles of different generations, including Baby Boomers, Generation X, Millennials, and Generation Z. Through interactive discussions, case studies, and role-playing exercises, participants will gain insights into how generational differences impact workplace dynamics and communication. ICC CEUs will be provided.

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